- We offer a very simple and easy 10 days return policy to you. You can conveniently return any item (check the return item list below) and avail refund, within 10 days from the date of delivery.
- Please do not accept any order if seal is broken/unsealed at the time of delivery; as such orders will not be accepted if returned.
- In the case of merchandise, returned items must be unused for hygiene reasons; and returned with original packaging and tags in place.Items without tags will not be accepted.
- All items purchased from smishing.com can be returned for full refund within 10 days from the date of shipment delivery (as recorded by the shipping provider). The entire refund amount will be credited back into your smishing.com account. Charge of Rs 50 for Cash on Delivery service is non-refundable.
- Please make sure that the returned items are packed securely and safely to prevent any loss or damage during transit.
- Once your return is received by us, a quality check will be performed on the returned items by our quality team. This is subject to your return having met the requirements of being unused and unwashed, returned within 10 days.
- Any returned item received by us that do not meet the above mentioned conditions, will not be accepted and will be returned back to you at your expense. No amount will be reimbursed in this case.
- A notification with the status of return will be sent you within 48-72 working hours from the date of receiving the item.
Before you return an item, please contact by either by calling on ‘09811704341’ or by e-mailing at ‘firstname.lastname@example.org’ to obtain a Reverse Pick Up (RPU) Ticket Number. Please have the below information ready before you call or mention them in your requested email –
- Order Number / Registered E-Mail Id
- Product Name
- Pick-Up Address
Once you receive your RPU Ticket Number, please re-pack the items to be returned with all original packaging & tags that they were shipped with. Make sure that the Return Form is completely filled and dropped inside the packet.
*Return Form is a simple and easy to fill form that allows you to return the received shipment back to smishing.com. The Return Form is included in the shipment parcel; along with your order. If you have lost your return form then click here to print off a new one.
Mention the order details & complete shipping address on the packet as stated below –
- Order Number, Product Name & RPU Ticket Number
- Shipping Address:-
· Suman Mishra
141, Naval Technical Officers Apartments, Plot no. 3A · Sector 22, Dwarka, Delhi 110077
· The package will be picked up from your address at your convenience. You will receive a text message and/or email confirming this.
*Please read the return policy carefully before returning an item.
Refund amount for all returned items will be credited to your card/bank account.